Refund Policy
At ShopVitalGrade, we want you to have a positive shopping experience with complete peace of mind. If you are not satisfied with your purchase, we offer a straightforward and fair refund policy to ensure your satisfaction.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all our products. If for any reason you are not completely satisfied with your Aerobe Air Humidifier, you may request a return and refund within 30 days from the date of purchase.
Conditions for Eligibility
To be eligible for a refund, please make sure that:
- The request for a return and refund is made within 30 days of your purchase.
- The product is unused, in its original packaging, and in the same condition as when you received it.
How to Request a Refund
To initiate the return and refund process, please contact our customer support team at [Contact Email] or [Phone Number]. Our friendly and knowledgeable team will guide you through the process and address any questions or concerns you may have.
Refund Process
Once we receive your returned product and inspect it, we will notify you regarding the status of your refund. If your return is approved, we will process the refund to the original payment method used for the purchase. Please note that it may take some time for the refund to be reflected in your account, depending on your financial institution.
Shipping Costs
Shipping costs for returning the product to us are your responsibility unless the return is due to a mistake on our part. In such cases, we will cover the return shipping costs.
Contact Us
If you have any questions about our refund policy or need assistance with a return, please do not hesitate to contact our customer support team at Support@shopvitalgrade-co-uk or +447494479000.
At ShopVitalGrade, we are committed to your satisfaction and strive to make your shopping experience as convenient and risk-free as possible. Thank you for choosing us for your well-being needs.